Refund policy

Refund and Shipping Policy

Refunds

We will notify you once we’ve received and inspected your return and inform you if the refund was approved. You’ll be automatically refunded using your original payment method within ten business days if approved. Please remember it can take time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please get in touch with us at gnjsfinest@gnjsfinest.com.

Return Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at gnjsfinest@gnjsfinest.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Please note that customers are responsible for return shipping costs. Items returned to us without first requesting a return will not be accepted.

You can always contact us for any return questions at gnjsfinest@gnjsfinest.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Unfortunately, we cannot accept returns on gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.